Warranty on racing swimwear

Racing swimwear is covered by a 24-month legal warranty for conformity or manufacturing defects, provided they are used correctly and not for intensive training, given their delicate nature. The defect must be reported within 2 months of discovery.

Key points on warranty and maintenance

• Legal warranty: Covers manufacturing defects (e.g., structural unstitched seams, heat-sealing issues) for 2 years from delivery.
• Conformity defects: Within the first 6 months, the defect is presumed to have existed at the time of purchase.
• What is NOT covered: Natural wear and tear, improper use (daily training instead of just races), damage from nails or abrasive materials during dressing, tears due to excessive tension.
• Repairs: In case of defects not recognized by the parent company, specialized workshops can carry out repairs with elastic seams.
• Expected lifespan: A high-end racing swimsuit, if well cared for, is designed to ensure optimal performance for approximately 8–10 races.

Procedure for warranty disputes and claims

In case of a manufacturing defect, conformity defect, or any other problem covered by the warranty, the procedure involves sending the swimsuit to the customer service of the manufacturing company, which will evaluate the case and decide how to proceed (repair, replacement, or refund according to current regulations).

Puffo Sport, as a seller, is committed to supporting the customer at every stage of the procedure, providing all necessary documentation, coordinating shipping, and liaising with the manufacturer to ensure a quick and effective resolution. Do not hesitate to contact us: we will do our best to assist you.